Improve the quality of IT service in your
organization
The Information Technology Infrastructure Library (ITIL) is the most
widely accepted approach to IT Service Management in the world.
New Horizons offers students a top-down, business driven approach to
address the strategic business value generated by the IT
organization and the need to deliver a high quality IT service.
New Horizons offers the following ITIL courses:
- ITIL v3 Foundations (prepares for ITIL Foundation certification)
- ITIL Practitioner Release and Control (prepares IPRC
certification)
- ITIL Practitioner Support and Restore (prepares for IPSR
certification)
-
ITIL Service Manager -
special event in Livonia, MI in March-April 2008
